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Predictive Dialer works well

I signed up for Readymode's Predictive Dialer after a demo. The setup was straightforward, though it took about a week to get everything fully configured with our existing CRM. The support team was responsive, answering my questions within a few hours. The dialer itself has significantly improved our agent's talk time. Call recording and real-time reporting features are very robust. My team found the interface easy enough to navigate after a short training. Overall, it's a solid platform for high-volume outbound calling.

Transformed our call center!

Readymode is amazing! We got the Predictive Dialer and CRM Integration and it has completely changed how our call center operates. Our agents are so much more productive now. The real-time reporting helps us fine-tune everything on the fly. We're getting so many more leads converted and the team loves it. I'm telling everyone to check them out!

Reliable for outbound calls

This was my third time using Readymode for our outbound calling needs, specifically the Predictive Dialer. Just like before, setup was smooth and the platform performed consistently. It integrated with our existing CRM without a hitch, which is always a plus. Our agents got up to speed quickly. I did notice a slight delay in loading some of the real-time reports compared to my last order, but nothing critical.

Detailed Look: Predictive Dialer

I signed up for Readymode's Predictive Dialer service last month after comparing it with a few others. The ordering process was a bit manual, involving a demo and then a direct quote, which is fine for enterprise software I guess. Delivery of the service, meaning getting access to the platform and initial setup support, was prompt. They have good onboarding documentation. The dialer itself is robust; it definitely increased our agent talk time. I appreciated the Custom Dispositions feature, which helped tailor our workflow. Customer support was helpful when I reached out about API access, though their response time could be a tad faster. Overall, it's a solid platform. The only minor inconvenience was that the mobile app, while functional, felt a bit less polished than the desktop version.

Good value on annual plan

I was looking to cut costs for our small sales team and Readymode caught my eye. I went with the annual subscription for their Outbound Calling Solutions and saved about 15% compared to the monthly price. That made a big difference for our budget. The platform has been effective and I felt it was a great purchase for the money.

Easy to get started

I tried out the Power Dialer and it was pretty straightforward to use. I was a bit worried about the learning curve, but my team picked it up fast. The interface felt intuitive, which was a nice surprise. We had a small issue with call recording quality on one of our lines initially, but it cleared up after a quick restart.

Good for lead management

Used their Lead Management System. It worked as advertised. Helped organize our leads. Setup was quick. Support was responsive when I had a question about an integration. No major complaints.

Feature-rich but slow support

We've been using Readymode's Sales Engagement Platform for a few months now. The Lead Management System and Automated Workflows are incredibly powerful and have streamlined many of our processes. However, when we had an issue with the local presence dialing feature not working correctly, it took over two days to get a resolution from their support team. While the product is excellent, the slow response time for critical issues was a bit frustrating. The core functionality is strong, though.